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Welcome to the Greater Memphis COVID-19 Business Resource Center.
The Greater Memphis Chamber is committed to providing Business Guidance on COVID-19 for our business community.
We will continue to share up-to-date information, tools and resources to help minimize the impact of COVID-19-related disruptions
Frequently Asked Questions
The Greater Memphis Chamber is an independent, non-profit organization completely funded by businesses in Memphis and the surrounding areas. Our purpose is to advocate for business in the region.
During the COVID-19 public health crisis, our team is providing information and resources to area businesses including the Open 901 Business Directory, free webinars, expert advice, advocacy and more.
Memphis and Shelby County are currently in Phase 2 of the Back-to-business Reopening Plan. As of June 2, Phase 3 of the plan has been delayed until at least June 16.
Details for all businesses that can reopen at this time can be found here.
Details for which businesses can currently open under the Back to Business plan can be found here.
For details, visit visit the Shelby County Health Department's website at http://www.shelbytnhealth.com and https://backtobusiness.memphistn.gov.
For the latest updates on reopening plans and information for businesses to prepare for reopening, visit our Reopening Information page.
The City of Memphis and Shelby County have outlined a series of protocols and recommendations to guide businesses through reopening and social distancing measures to ensure safe workplaces. Read the guidelines here.
Yes! The Chamber's Open 901 Business Directory is a free resource for showcasing businesses that remain open with modified hours or new service offerings during the COVID-19 crisis.
Do you have a business to promote? Fill out this form to be added to the directory.
The Chamber is maintaining a list of suppliers for PPE items for business.
If you'd like more information, contact us.
Tennessee is now included in the Small Business Administration’s Economic Injury Disaster Declaration. Memphis and Shelby County businesses now have access to the Economic Injury Disaster Loan (EIDL) program. The EIDL provide long-term, low-interest loans to qualifying businesses statewide.
Here is a list of loans available for Small Businesses.
Sole proprietors, independent contractors, gig economy workers, and self-employed individuals are all eligible for the Paycheck Protection Program.
If your small business employs 500 or fewer employees or if your business is in an industry that has an employee-based size standard through SBA that is higher than 500 employees.
The Paycheck Protection Program provides federally-guaranteed loans up to a maximum amount of $10 million to eligible businesses, which can be partially forgivable, to encourage businesses to retain employees through the covid-19 crisis by assisting in the payment of certain operational costs. VIEW FAQ HERE.
Check out our list of Chamber member lending institutions offering the PPP. Please note that this is not an exhaustive list of local lenders offering the program.
EMPLOYMENT/UNEMPLOYMENT RESOURCES for employees
- Unemployment Information for Employees
- Unemployment Insurance Benefits Information
- WorkLife Partnership Resource Navigator Service– One-on-One support for your
employees when life gets tough.
Federal, state, and local governments have all issued guidance on which types of businesses are allowed to remain open during the Safer at Home order.
The Memphis Medical Society is accepting and distributing donations of PPE to local healthcare professionals. If you have readily available supplies such as masks, gloves or protective eyewear, please fill out this form.
TN Creators Respond is a program created by the Tennessee Chamber to help connect the dots between manufacturers and companies with the capability of producing, warehousing and or distributing personal protective equipment (PPE) or components of PPE that are needed in hospital systems and medical centers across our state.
TN Creators Respond will assist in matching up resources to maximize efforts across our state to meet the needs of our medical community during this unprecedented time.Fill out this contact form to participate.
- The City of Memphis is under a Shelter in Place Order until May 5.
- Personal taxes are now due June 15
- The filing deadlines for Franchise and Excise Tax and Hall Income Tax returns originally due April 15, 2020, have been extended to July 15, 2020.
- Tennessee schools are closed for the remainder of the 2019-2020 school year.
- For the latest updates on Reopening Memphis and Shelby County, click here.
SMALL BUSINESS & HOSPITALITY RESOURCES
OPEN 901 BUSINESS DIRECTORY
If you have adjusted the services you provide (i.e. offering take out, discounts, etc.) and would like us to share these changes with fellow Chamber members, click here to join in on our #Open901 campaign.
Loan and capital resourcES
PAYCHECK PROTECTION PROGRAM
NOTE: As of April 16, the Payroll Protection Program has reached its funding limit.
The Paycheck Protection Act provides federally-guaranteed loans up to a maximum amount of $10 million to eligible businesses, which can be partially forgivable, to encourage businesses to retain employees through the COVID-19 crisis by assisting in the payment of certain operational costs. View THE PAYCHECK PROTECTION ACT FAQ here.
The Paycheck Protection Program prioritizes millions of Americans employed by small businesses by authorizing up to $349 billion toward job retention and certain other expenses.
Small businesses and eligible nonprofit organizations, Veterans organizations, and Tribal businesses described in the Small Business Act, as well as individuals who are self-employed or are independent contractors, are eligible if they also meet program size standards.
SBA DISASTER ASSISTANCE RESPONSE PROGRAM
SBA Disaster Assistance Response Program for COVID-19 NOW OPEN
The U.S. Small Business Administration is offering low-interest federal disaster loans for working capital to Tennessee small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19).
Applicants may apply online, receive additional disaster assistance information and download applications at https://disasterloan.sba.gov/ela. Applicants may also call SBA’s Customer Service Center at (800) 659-2955 or email email@example.com for more information on SBA disaster assistance. Individuals who are deaf or hard‑of‑hearing may call (800) 877-8339. Completed applications should be mailed to U.S. Small Business Administration, Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX 76155. The deadline to apply for an Economic Injury Disaster Loan is Dec. 21, 2020.
Declarations are listed here: https://disasterloan.sba.gov/ela/
You can see which states already have COVID-19 declarations and more about the online application process when it opens for Tennessee firms.
FEDERAL RESERVE MAIN STREET LENDING PROGRAM
The Federal The Save Small Business Fund is a grantmaking initiative offering short-term relief for small employers in the United States and its territories.
US CHAMBER FOUNDATION SAVE SMALL BUSINESS FUND
NOTE: This program has reached capacity and is not accepting new applicants at this time.
The Save Small Business Fund is a grant making initiative offering short-term relief for small employers in the United States and its territories. Funded by corporate and philanthropic partners, the Save Small Business Fund is a collective effort to provide $5,000 grants to as many small employers possible. Learn more.
- Employ between 3 and 20 people
- Be located in an economically vulnerable community
- Have been harmed financially by the COVID-19 pandemic
A application will go live on April 20, 2020 at 12:00PM PT.
CITY OF MEMPHIS MICRO-LOAN PROGRAM
The City of Memphis has created two micro-loan program to assist Memphis businesses experiencing hardships during the COVID19 pandemic. There are no fees to apply.
Economic Hardship Economy Fund (EHE) offer loans from $2,000 to $5,000 and no interest for six months. Businesses and their owners must be located within the City of Memphis, have less than $1 million in annual revenue, be in business for at least three years, and be certified with the OBDC. Applications are now open for the EHE loan fund.
Small Business Resiliency (SBR) loan fund will offer loans from $5,000 to $35,000 and will delay repayment for 90 days. Applicants must show proof of being denied by the Small Business Administration or a SBA lender, must be located within a distressed community within Memphis, must be in business for at least three years, and must be certified with the City’s Office of Business Diversity & Compliance. The funds for the program are from the U.S. Department of Housing and Urban Development Community Development Block Grant program. Applications will be open by early May for the SBR fund.
For more information or to get started, contact OBDC at 636-9300, 636-6210 or email Loan Administrator Jerry Brack at firstname.lastname@example.org.
EDGE Neighborhood Emergency Economic Development Grant
The EDGE Neighborhood Emergency Economic Development (NEED) Grant was created to provide relief to neighborhood-serving businesses in our city's most distressed areas. Grants of up to $10,000 will be made to businesses located in New Markets Tax Credit Eligible Census Tracks throughout the City of Memphis that have experienced at least a 25% loss in revenue as a result of COVID-19.
There is a requirement to sign up with TSBDC for free business counseling services here: https://www.tsbdc.org/swtcc/
If applicants have any questions, leave a message on the Grant line at 901-341-2100.
WELCOME TO MEMPHIS COVID-19 RELIEF FUND FOR HOSPITALITY & RESTAURANT WORKERS
Starting today, hourly workers in the hospitality industry who have been terminated may apply for one-time grants online on the Welcome to Memphis website.
The application will be available until the end of the business day on Monday, April 6, and grants will be awarded that same week.
DOWNTOWN FORGIVABLE LOAN PROGRAM
The Downtown Business Continuity - Forgivable Loan Program (Program) is designed to assist eligible businesses that are in serious jeopardy of permanent closure due solely to the recent COVID-19 pandemic and associated economic impacts. A review of both the financial history and the current financial condition of the business will be used to determine need and potential eligibility. The Program will provide direct financial assistance to existing, locally-owned, eligible businesses, with a preference for businesses operating continuously within the Central Business Improvement District (CBID) for a minimum of 12 months preceding the application submittal date. Applicants will also be considered if the business was open as of February 1, 2020, and the business owner/operator has a history of successful operations.
Loan applications will be accepted beginning April 2, 2020, and end when the approved funding is depleted.
MEMPHIS MEDICAL DISTRICT COLLABORATIVE SMALL BUSINESS EMERGENCY ASSISTANCE FUND
In response to the economic hardships experienced by small businesses resulting from the COVID-19 pandemic, MMDC is launching the Small Business Emergency Assistance Fund in an effort to retain jobs and stabilize Medical District businesses.
Businesses can request up to $15,000 in grant funding through this fund program. There are limited dollars for these funds; awards will be based on order of application received, application responses, demonstration of need and available dollars. Approval is at the sole discretion of the Memphis Medical District Collaborative.
In addition to Epicenter's existing network of business-support resources, they have a team of Experts-in-Residence — both generalists and subject-matter experts — who are available for 30-minute, one-on-one sessions to address any emergency/COVID-19-related needs for entrepreneurs.
To get connected to the most appropriate resource for your business by filling out the form below.
The form should take between 5-10 minutes to complete.
Epicenter's Resources for Startups and Small Businesses | Entrepreneurs and business owners, express your needs by completing the COVID-19 Business Support Form.
Employment/unemployment resourcESUnemployment Information for Employers
WorkLife Partnership Resource Navigator Service – One-on-One support for your employees when life gets tough.
Do you have content relevant to local businesses to help minimize disruption related to COVID-19? Contact us.
COmmunity & Individual Resources
The Community Foundation of Greater Memphis Mid-South COVID-19 Regional Response Fund
Hosted by the Community Foundation of Greater Memphis Foundation, the Mid-South COVID-19 Regional Response Fund will provide flexible funding to organizations working with community members who have been impacted by novel Coronavirus and the economic consequences of the outbreak in our region of West Tennessee, eastern Arkansas, and northern Mississippi. The Fund is designed to complement the work of public health officials and expand local capacity to address all aspects of the outbreak as efficiently as possible.
Emergency cash assistance applications are being accepted online for qualifying families that lost a job as a result of the pandemic state of emergency. Read more >>
TN Creators Respond is a program created by the Tennessee Chamber to help connect the dots between manufacturers and companies with the capability of producing, warehousing and or distributing personal protective equipment (PPE) or components of PPE that are needed in hospital systems and medical centers across our state. Read more >>
Latest Message from Memphis Mayor Jim Strickland
List of Closed Area Attractions and Postponed Events
Guide to File for Unemployment Insurance
Unemployment Benefits Information
US Individual Tax Filing Deadline Moved to July 15
Urgent Shortage: Healthy Blood Donors Needed
Memphis Medical District Collaborative COVID-19 Resources + Support
General Links & Resources
Healthcare links and resources
The Center for Disease Control Website is the most up to date resource for information and guidance related to COVID-19.
- What to Expect If You Were Possibly Exposed for COVID-19
- What to Expect After Being Tested for COVID-19
- What to Expect After Being Diagnosed with COVID-19
- Personal Protective Equipment Conservation Guidance
Helpful Blog Resources
Recognize the Colossal Brand-Building Opportunity in Front of You: Tips for long-term brand-building and customer loyalty during a crisis
Hyper-Personalized Video Triggers Law of Reciprocity: How & why to move to video sales in this suddenly different economy
Just Follow the Footprints: How B2B and B2C companies can begin geofencing in the COVID economy
Swim Against the Current; Cash In on Competitor Hesitation: Best practices for marketing during a downturn
Forward-Thinking Business Pivots for Battling Coronavirus: A round-up of COVID pivots certain businesses made (some local), and what can be learned from them
9 Strategies for Survival of the Retail Apocalypse: Evolutions for the post-pandemic retail industry
How to handle a potential COVID-19 case IN THE OFFICE
According to the Shelby County Health Department, most people who contract COVID-19 would experience flu-like symptoms or feel as if they have an extreme cold. A list of symptoms is available here.
If an employee feels ill and is showing respiratory symptoms, the individual should call ahead and let their doctor know in advance of the visit or appointment that the individual is experiencing potential symptoms of a COVID-19 investor so the healthcare provider can properly prepare for the potential patient’s arrival. More guidance can be found here.
UPCOMING EVENTS & WEBINARS
Greater Memphis CHamber Message
In an effort to provide resources for our business community, the Greater Memphis Chamber has created a website for Business Guidance on COVID-19.
We will continue to keep the business community up-to-date with information, tools and resources to help minimize the impact of COVID-19-related disruptions.
Our offices are closed until further notice, but our team will continue to work remotely. Please contact us if you have any questions.
Do you have content relevant to local businesses to help minimize disruption related to COVID-19? Contact us.