Welcome to the Greater Memphis COVID-19 Business Resource Center.

The Greater Memphis Chamber is committed to providing Business Guidance on COVID-19 for our business community. 

We will continue to share up-to-date information, tools and resources to help minimize the impact of COVID-19-related disruptions.

The Greater Memphis Chamber Business Resource Center is sponsored by


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Frequently Asked Questions

How can the Chamber help my business?

The Greater Memphis Chamber is an independent, non-profit organization completely funded by businesses in Memphis and the surrounding areas. Our purpose is to advocate for business in the region.  

During the COVID-19 public health crisis, our team is providing information and resources to area businesses including the Open 901 Business Directory,  free webinars, expert advice, advocacy and more. 

Learn more about membership

Can businesses in the Memphis area begin to reopen?

Memphis and Shelby County are currently in Phase 2 of the Back-to-business Reopening Plan. As of June 2, Phase 3 of the plan has been delayed until at least June 16. 

Details for all businesses that can reopen at this time can be found here

Reopening Resources

Reopening Guidelines for Memphis & Shelby County

Details for which businesses can currently open under the Back to Business plan can be found here

For details, visit visit the Shelby County Health Department's website at http://www.shelbytnhealth.com and https://backtobusiness.memphistn.gov

For the latest updates on reopening plans and information for businesses to prepare for reopening, visit our Reopening Information page.

Reopening Updates for Greater Memphis

Where can I get tested or get my employees tested?

Here is a list of testing locations in the Greater Memphis region. 

Memphis COVID-19 Testing Facilties

What are the protocols and requirements for reopening a business in Memphis and Shelby County?

Reopening Guidelines for Memphis & Shelby County

The City of Memphis and Shelby County have outlined a series of protocols and recommendations to guide businesses through reopening and social distancing measures to ensure safe workplaces. Read the guidelines here.

Can you help promote my business?

Yes! The Chamber's Open 901 Business Directory is a free resource for showcasing businesses that remain open with modified hours or new service offerings during the COVID-19 crisis. 

Submit a Business to the Open 901 Directory

Do you have a business to promote? Fill out this form to be added to the directory. 

View the Open 901 Business DirectoryFollow the Chamber on social media or look for the hashtag #Open901 to learn about businesses in our directory.

I need access to Personal Protective Equipment such as masks, gloves and disinfected for myself or my employees. Where can I source these items?

The Chamber is maintaining a list of suppliers for PPE items for business.

Local PPE and Sanitation Product Suppliers

If you'd like more information, contact us



What financial resources are available for my small business?

Tennessee is now included in the Small Business Administration’s Economic Injury Disaster Declaration. Memphis and Shelby County businesses now have access to the Economic Injury Disaster Loan (EIDL) program. The EIDL provide long-term, low-interest loans to qualifying businesses statewide.

Here is a list of loans available for Small Businesses.

Am I eligible for the Paycheck Protection Program?

Sole proprietors, independent contractors, gig economy workers, and self-employed individuals are all eligible for the Paycheck Protection Program.

If your small business employs 500 or fewer employees or if your business is in an industry that has an employee-based size standard through SBA that is higher than 500 employees.

The Paycheck Protection Program provides federally-guaranteed loans up to a maximum amount of $10 million to eligible businesses, which can be partially forgivable, to encourage businesses to retain employees through the covid-19 crisis by assisting in the payment of certain operational costs. VIEW FAQ HERE. 

Paycheck Protection Program Overview

Calculate Payroll  by Industry Tool 

Paycheck Protection Program Fact Sheet 

Paycheck Protection Lender Application

Paycheck Protection Borrower Application


Which local lenders are participating in the Paycheck Protection Program?

Check out our list of Chamber member lending institutions offering the PPP. Please note that this is not an exhaustive list of local lenders offering the program.

List of Local Lenders

What should I know about unemployment benefits for my employees?
Can my business remain open under Safer at Home orders?

Federal, state, and local governments have all issued guidance on which types of businesses are allowed to remain open during the Safer at Home order.

Tennessee Essential Businesses & Services  

Where can I get PPE or cleaning and sanitation products?

Supplies of Personal Protective Equipment and some cleaning and sanitation supplies are limited. The Chamber has compiled the following list of local suppliers for these items.

Local PPE and Sanitation Product Suppliers

I have PPE or other supplies to donate. How can my business do this?

The Memphis Medical Society is accepting and distributing donations of PPE to local healthcare professionals. If you have readily available supplies such as masks, gloves or protective eyewear, please fill out this form.

My manufacturing facility can produce PPE. How can I get on the state’s list?

TN Creators Respond is a program created by the Tennessee Chamber to help connect the dots between manufacturers and companies with the capability of producing, warehousing and or distributing personal protective equipment (PPE) or components of PPE that are needed in hospital systems and medical centers across our state.

TN Creators Respond will assist in matching up resources to maximize efforts across our state to meet the needs of our medical community during this unprecedented time.

Fill out this contact form to participate.

I have legal questions. Who should I talk to?
Here’s a list of Chamber member legal firms.

Learn more.

Does my business have to file taxes during the pandemic?
Filing deadlines for franchise and excise taxes, Hall taxes, state, and city business taxes and professional privilege taxes have been extended for the state of Tennessee. Additional information can be found here.
What are important dates to know related to COVID-19?
  • The City of Memphis is under a Shelter in Place Order until May 5.
  • Personal taxes are now due June 15
  • The filing deadlines for Franchise and Excise Tax and Hall Income Tax returns originally due April 15, 2020, have been extended to July 15, 2020.  
  • Tennessee schools are closed for the remainder of the 2019-2020 school year.
  • For the latest updates on Reopening Memphis and Shelby County, click here. 


marketing resources


View the Open 901 Business Directory

Submit a Business to the Open 901 Directory

Memphis Restaurants Offering Takeout & Delivery


If you have adjusted the services you provide (i.e. offering take out, discounts, etc.) and would like us to share these changes with fellow Chamber members, click here to join in on our #Open901 campaign.

Loan and capital resourcES

What loans and programs are available for small businesses impacted by COVID-19?


NOTE: As of April 16, the Payroll Protection Program has reached its funding limit.

Important things to know about PPP:
• Due to limited appropriations funding, the application portal for the EIDL–COVID-19 assistance program (EIDL loans and EIDL Advances) is temporarily closed.
• By law, the SBA will not be able to issue new loan approvals once the programs experience a lapse in appropriations.
• SBA and Treasury are asking Congress to appropriate additional funds for the Paycheck Protection Program so that SBA can begin to process new loan applications, issue loan numbers, and protect millions more paychecks.
• Applicants who have already submitted their applications will continue to be processed on a first-come, first-served basis.
• SBA is processing EIDL applications as quickly as possible. SBA will provide those whose applications are approved with loans that will cover the business’s short-term working capital needs.
• This is in addition to the EIDL Advance that small businesses and non-profits are eligible to receive as a result of the CARES Act.

The Paycheck Protection Act provides federally-guaranteed loans up to a maximum amount of $10 million to eligible businesses, which can be partially forgivable, to encourage businesses to retain employees through the COVID-19 crisis by assisting in the payment of certain operational costs. View THE PAYCHECK PROTECTION ACT FAQ here. 

The Paycheck Protection Program prioritizes millions of Americans employed by small businesses by authorizing up to $349 billion toward job retention and certain other expenses.

Small businesses and eligible nonprofit organizations, Veterans organizations, and Tribal businesses described in the Small Business Act, as well as individuals who are self-employed or are independent contractors, are eligible if they also meet program size standards.

Find a PPP Lender

Paycheck Protection Program Overview

Paycheck Protection Program Fact Sheet

Paycheck Protection Lender Application

Paycheck Protection Borrower Application

SBA Releases Details on Paycheck Protection Program

SBA Release PPP Guidance on Self-Employment 


If you are a lender interested seeking more information on offering the Paycheck Protection Program,
contact Lisa Denson
with the TN Small Business Administration.



SBA Disaster Assistance Response Program for COVID-19 NOW OPEN
The U.S. Small Business Administration is offering low-interest federal disaster loans for working capital to Tennessee small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19).

Applicants may apply online, receive additional disaster assistance information and download applications at https://disasterloan.sba.gov/ela. Applicants may also call SBA’s Customer Service Center at (800) 659-2955 or email disastercustomerservice@sba.gov for more information on SBA disaster assistance. Individuals who are deaf or     hard‑of‑hearing may call (800) 877-8339. Completed applications should be mailed to U.S. Small Business Administration, Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX  76155. The deadline to apply for an Economic Injury Disaster Loan is Dec. 21, 2020.

COVID-19 SBA Disaster Loan Application

Declarations are listed here: https://disasterloan.sba.gov/ela/
You can see which states already have COVID-19 declarations and more about the online application process when it opens for Tennessee firms.

U.S. Small Business Administration Disaster Business Loan Application

Request Free Advising from TSBDC for SBA Loan Application

Coronavirus Emergency Loans Small Business Guide and Checklist

Economic Injury Disaster Loan (EIDL), and Military Reservist Economic Injury Disaster Loan (MREIDL)



The Federal The Save Small Business Fund is a grantmaking initiative offering short-term relief for small employers in the United States and its territories.

Term Sheet: Main Street New Loan Facility (PDF)

Term Sheet: Main Street Expanded Loan Facility (PDF)


NOTE: This program has reached capacity and is not accepting new applicants at this time.

Save Small Business Fund

The Save Small Business Fund is a grant making initiative offering short-term relief for small employers in the United States and its territories. Funded by corporate and philanthropic partners, the Save Small Business Fund is a collective effort to provide $5,000 grants to as many small employers possible. Learn more.


  • Employ between 3 and 20 people
  • Be located in an economically vulnerable community
  • Have been harmed financially by the COVID-19 pandemic

A application will go live on April 20, 2020 at 12:00PM PT. 


The City of Memphis has created two micro-loan program to assist Memphis businesses experiencing hardships during the COVID19 pandemic. There are no fees to apply.

Economic Hardship Economy Fund OPEN NOW

Economic Hardship Economy Fund (EHE) offer loans from $2,000 to $5,000 and no interest for six months. Businesses and their owners must be located within the City of Memphis, have less than $1 million in annual revenue, be in business for at least three years, and be certified with the OBDC. Applications are now open for the EHE loan fund.

Small Business Resiliency Loan Fund OPENS EARLY MAY

Small Business Resiliency (SBR) loan fund will offer loans from $5,000 to $35,000 and will delay repayment for 90 days. Applicants must show proof of being denied by the Small Business Administration or a SBA lender, must be located within a distressed community within Memphis, must be in business for at least three years, and must be certified with the City’s Office of Business Diversity & Compliance. The funds for the program are from the U.S. Department of Housing and Urban Development Community Development Block Grant program. Applications will be open by early May for the SBR fund. 

For more information or to get started, contact OBDC at 636-9300, 636-6210 or email Loan Administrator Jerry Brack at jerry.brack@memphistn.gov

EDGE Neighborhood Emergency Economic Development Grant

The EDGE Neighborhood Emergency Economic Development (NEED) Grant was created to provide relief to neighborhood-serving businesses in our city's most distressed areas. Grants of up to $10,000 will be made to businesses located in New Markets Tax Credit Eligible Census Tracks throughout the City of Memphis that have experienced at least a 25% loss in revenue as a result of COVID-19.

There is a requirement to sign up with TSBDC for free business counseling services here: https://www.tsbdc.org/swtcc/

If applicants have any questions, leave a message on the Grant line at 901-341-2100.

Apply for NEED Grant



Welcome to Memphis COVID-19 Relief Fund

Starting today, hourly workers in the hospitality industry who have been terminated may apply for one-time grants online on the Welcome to Memphis website.

The application will be available until the end of the business day on Monday, April 6, and grants will be awarded that same week.

Welcome to Memphis Fund



The Downtown Business Continuity - Forgivable Loan Program (Program) is designed to assist eligible businesses that are in serious jeopardy of permanent closure due solely to the recent COVID-19 pandemic and associated economic impacts. A review of both the financial history and the current financial condition of the business will be used to determine need and potential eligibility. The Program will provide direct financial assistance to existing, locally-owned, eligible businesses, with a preference for businesses operating continuously within the Central Business Improvement District (CBID) for a minimum of 12 months preceding the application submittal date. Applicants will also be considered if the business was open as of February 1, 2020, and the business owner/operator has a history of successful operations.

Loan applications will be accepted beginning April 2, 2020, and end when the approved funding is depleted.

Downtown Forgivable Loan



In response to the economic hardships experienced by small businesses resulting from the COVID-19 pandemic, MMDC is launching the Small Business Emergency Assistance Fund in an effort to retain jobs and stabilize Medical District businesses.

Businesses can request up to $15,000 in grant funding through this fund program. There are limited dollars for these funds; awards will be based on order of application received, application responses, demonstration of need and available dollars. Approval is at the sole discretion of the Memphis Medical District Collaborative.

MMDC Small Business Emergency Fund


Music Export Memphis COIVD-19 Emergency Relief Fund for Musicians

What resources are available for entrepreneurs?


In addition to Epicenter's existing network of business-support resources, they have a team of Experts-in-Residence — both generalists and subject-matter experts — who are available for 30-minute, one-on-one sessions to address any emergency/COVID-19-related needs for entrepreneurs. 

To get connected to the most appropriate resource for your business by filling out the form below.
The form should take between 5-10 minutes to complete.

Epicenter's Resources for Startups and Small Businesses | Entrepreneurs and business owners, express your needs by completing the COVID-19 Business Support Form.

Facebook Small Business Resource Center

Do you have content relevant to local businesses to help minimize disruption related to COVID-19?   Contact us.

COmmunity & Individual Resources


Community Resources >>Educational & Training Resources

The Community Foundation of Greater Memphis Mid-South COVID-19 Regional Response Fund
Hosted by the Community Foundation of Greater Memphis Foundation, the Mid-South COVID-19 Regional Response Fund will provide flexible funding to organizations working with community members who have been impacted by novel Coronavirus and the economic consequences of the outbreak in our region of West Tennessee, eastern Arkansas, and northern Mississippi. The Fund is designed to complement the work of public health officials and expand local capacity to address all aspects of the outbreak as efficiently as possible.


Financial Aid Available for Certain Families That Lost Employment Due to COVID-19

Emergency cash assistance applications are being accepted online for qualifying families that lost a job as a result of the pandemic state of emergency. Read more >>

TN Creators Respond for Manufacturing PPE Equipment

TN Creators Respond is a program created by the Tennessee Chamber to help connect the dots between manufacturers and companies with the capability of producing, warehousing and or distributing personal protective equipment (PPE) or components of PPE that are needed in hospital systems and medical centers across our state. Read more >>

Latest Message from Memphis Mayor Jim Strickland
List of Closed Area Attractions and Postponed Events
Guide to File for Unemployment Insurance
Unemployment Benefits Information
US Individual Tax Filing Deadline Moved to July 15
Urgent Shortage: Healthy Blood Donors Needed 
Memphis Medical District Collaborative COVID-19 Resources + Support

Personal Protection Equipment Needed - Donate Here

Families First Coronavirus Response Act: Employee Paid Leave Rights • Employer Paid Leave Requirements Q&A

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General Links & Resources

Healthcare links and resources

The Center for Disease Control Website is the most up to date resource for information and guidance related to COVID-19. 

State of Tennessee Health Department

Shelby County Health Department

UT Health Sciences Center Coronavirus Disease and Information Page

Telehealth Coverage Information - Medicare + COVID-19 Coverage

Keeping the Workplace Safe

Understand the CDC’s Mitigation Plan

Better Business Bureau tips on COVID-19

Travel Guidance and FAQ for Travelers

Guidance for large gatherings and events

SBA Disaster Assistance Response Program for COVID-19

FEMA NBEOC Dashboard for the Private Sector - Tennessee is currently at Level 3 support

Legal Guidance Re: COVID-19 | Baker Donelson

Association of Chamber of Commerce Executives Coronavirus Resource Guid

CARES Act: Recovery Check FAQ

Coronavirus Top Tips for International Employers

OSHA Guidance on Preparing Workplaces for COVID-19

Helpful Blog Resources

Prepare the Office for Remote Work for Your Business

Virtual Connections in Response to the Current Market Change

Memphis Tourism COVID-19 Information Page

7 Ways to Stay Productive & Enjoy Working from Home during the Coronavirus Pandemic

What constitutes an "Essential Business" qualification?

Confused About the Coronavirus Paid-Leave Mandate? DOL Issued Some Guidance

How Small Businesses will Benefit from the Coronavirus Aid, Relief, and Economic Security (CARES) Act

Memphis: Get Your Fair Share of Stimulus Funds

The U.S. Department of Labor Releases Guidance on Small Business and Health Care Provider Exceptions to FFCRA

Southern Security’s Timely New Programming

Recognize the Colossal Brand-Building Opportunity in Front of You: Tips for long-term brand-building and customer loyalty during a crisis

Hyper-Personalized Video Triggers Law of Reciprocity: How & why to move to video sales in this suddenly different economy

Just Follow the Footprints:  How B2B and B2C companies can begin geofencing in the COVID economy 

Swim Against the Current; Cash In on Competitor Hesitation: Best practices for marketing during a downturn

Forward-Thinking Business Pivots for Battling Coronavirus: A round-up of COVID pivots certain businesses made (some local), and what can be learned from them 

9 Strategies for Survival of the Retail Apocalypse: Evolutions for the post-pandemic retail industry

COVID-19 Reveals Most Capable Leaders: Root causes on why executives freeze and become indecisive, which also become aggravated by crises like COVID-19

How to Ace a Zoom Interview

How to handle a potential COVID-19 case IN THE OFFICE

According to the Shelby County Health Department, most people who contract COVID-19 would experience flu-like symptoms or feel as if they have an extreme cold.  A list of symptoms is available here.

If an employee feels ill and is showing respiratory symptoms, the individual should call ahead and let their doctor know in advance of the visit or appointment that the individual is experiencing potential symptoms of a COVID-19 investor so the healthcare provider can properly prepare for the potential patient’s arrival. More guidance can be found here.

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Visit Chamber's events page to learn about upcoming programming and events. 


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Greater Memphis CHamber Message

Our offices are closed until further notice, but our team will continue to work remotely. Please contact us if you have any questions.

Do you have content relevant to local businesses to help minimize disruption related to COVID-19? Contact us.

The Greater Memphis Chamber Business Resource Center is sponsored by


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